How is the Confirmation Process Like When You Engage Autelier's Services?

1. Reach out to us

You can reach out to us via the submission form on our website or drop us a message on Instagram! Do let us know the date of your wedding to facilitate the checking of our makeup artists’ availability. 

If you reach out to us on a weekday, do expect a reply within a 24-hour timeframe. However, if it is on a weekend, do expect a reply by the next working day. If you still do not hear from us within 24 hours, drop us a text as your email might have gotten lost in our sea of emails.

2. Rates card and invoice

We will then proceed to send you our rates card for your reference. This will aid you in your decision in choosing your preferred wedding makeup artist. Once you have decided, we will send you an invoice for a 50% deposit payment and you will be given three days to make payment. Do note that your booking will only be confirmed once payment is received!

Thereafter, our Studio Manager Jessica will email you a booking confirmation with your invoice details.

3. Arrangement for a hair and makeup trial session

Eight weeks prior to your wedding, we will be in touch with you to arrange for a hair and makeup trial session. Our makeup artist will also contact you to arrange for a convenient timing for the trial session. This trial session will be held at our studio and it will be extremely helpful for you to determine the kind of wedding makeup and hairstyling you desire for your actual day. Ideally, this trial session should be done two to four weeks before your wedding. This is because you would have confirmed on your bridal gown and your hair and skin condition will be similar to your actual wedding day. 

Head over to this post to find out some helpful tips for your trial session!

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4. During the trial session

On the day of the trial session, our makeup artist will go through the timing and your wedding day schedule to ensure enough time is allocated for your makeup and hair. It will also be helpful to show a picture of your chosen gown for our makeup artist to decide on the best look for you. 

Do note that the trial will be done according to the number of looks in your chosen bridal package. Also, feel free to show our makeup artist pictures of your desired makeup and hair look for them to have an idea of your preference!

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5. Before the wedding

Three days before your big day, our Studio Manager Jessica will have a final confirmation with you on the timing and venue of your wedding. Invoice and wedding details will be sent to you for final payment. Our acceptable modes of payment include cash and PayNow. 

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